Support

Questions, problems, or feedback about KarmaKnot? The fastest way to reach us is email — include your device model and a short description of what happened.

Email contact@autelillc.com

Common questions

How do I manage or cancel my subscription?

Subscriptions are handled by Apple: open Settings → your name → Subscriptions on your iPhone, choose KarmaKnot, and manage or cancel there. Cancelling stops the next renewal; you keep access until the current period ends.

How do I restore my purchases on a new device?

Sign in with the same Apple ID, then use Restore Purchases in the App’s settings. Your subscription is tied to your Apple ID, not to the device.

I can’t sign in, or I lost access to my login.

KarmaKnot supports sign-in with Apple, Google, or email. Use the same method you signed up with — open the same provider on your device, or for email request a fresh one-time code from the sign-in screen. If you used the app as a guest, that data lives only on the original device. Still stuck? Email contact@autelillc.com.

How do I get a refund?

Payments are processed by Apple, so refunds are requested directly from Apple at reportaproblem.apple.com.

How do I delete my account and data?

In the App, go to Settings → Account → Delete Account. This permanently removes your personal data from our servers, as described in our Privacy Policy.

My notifications stopped arriving.

Check Settings → Notifications → KarmaKnot on your iPhone and make sure notifications are allowed. Then confirm your reminders are enabled inside the App.

I have a privacy question or data request.

Email us at contact@autelillc.com — we handle access, correction, and deletion requests as described in the Privacy Policy.